Archive for WTH Was That

Conflict of Interest

Most of my friends know that I deal with several illnesses. I won’t go into all the gory details as I don’t want them to define me. I will say I scream at them, I medicate them, I exercise them, I deny them and I bury them. And somedays they attack me with no mercy. Today has been one of those days. My motto: It is what it is.

The reason that I bring this up (I promise that I am not going to turn this blog into a woe is me blog) is that today I received a packet in the mail from our insurance company. Hubby is retired military and while it has some kinks in it, for the most part it is the best insurance a person can have and I do appreciate it.

Someone, however, needs to work on their customer service. The packet I received was all about disease management and that they are assigning a case worker, a registered nurse, to be my case manager. This person will oversee all care related to the disease. Ok, fine, I can understand that part. A little Big Brotherish but, hey, I can accept it.

What got my goat, tho, was in the letter they advised me to put my wishes into an adanced directive (living will). Now, don’t get me wrong, I already have one. And I won’t go into the details, this is a private thing between myself, my husband and God. My extended family is also aware of what I want so there should be no arguments or ‘what if’ questions.

However. Having the insurance company tell me they have assigned me a case manager to manage my disease and that I should institute an advanced directive is creepy to say the least and conflict of interest to say the most. It made me very uncomfortable.